John Maloney

John Maloney

LegalTech Commercial Strategy Executive

Executive Summary & Candidate Overview

John M is a senior executive professional with over two decades of extensive

experience developing and executing product development, product marketing, and

client success strategies in the legal tech industry. He is a subject matter expert

advising corporate leaders on creating efficiencies through innovative software and services solutions. He has built client service organizations from the ground up, consistently exceeds company goals and customer expectations, and does so as an emotionally intelligent leader.

Recent Accomplishments and KPIs

John has a proven track record of driving revenue growth and customer retention in

highly competitive markets for both structured and start-up organizations as evidenced

by:

Designed, staffed, and led the Customer Success function of a leading software

provider of AI-powered legal spend analytics, benchmarking, and market

intelligence.

Increased client retention by 67% and expanded key account growth by over

25% resulting in significant ARR growth.

Successful exit to the global leader in enterprise legal management, contract

lifecycle management, and legal business process automation.

Post-acquisition Team Leader.

John also led the commercial strategy in the Healthcare, Corporate & Banking sectors

for a $100M+ legal research, news, insights, and regulatory platform. As Commercial

Director, he collaborated with cross-functional teams to design, develop, and promote

machine-learning tools for transactional lawyers. Achieved seven-figure revenue growth

in the first year of launch.

A former practicing securities attorney and legal tech executive, John has a broad and valuable network of private and corporate counsel decision makers and influencers.